About Venus Getaways

Venus Getaways

Meet Nicky Vaux, Chief Girls Getaway Spoiler at Venus Getaways

Venus Getaways was the brainchild of Nicky Vaux and it remains very much her baby.Nicky was trained in the UK completing a Degree in Hospitality and Catering Management. She’s been lucky enough to work in venues regarded at the pinnacle of their game including the Ritz in London, Grosvenor House in Park Lane and the Sydney Hilton. Later she completed a Beauty Therapy Diploma. Bringing all of her training and 5 Star experience down to a personal level in her own properties gives Nicky a great deal of pride in what she does. Her team are warm, welcoming yet professional.To let you know a little more about what Venus Girls Getaways do and why, we’ve interviewed her below so you can find out a little more of the ethos and behaviour of this company.

What is the concept behind your business?

As a busy working Mum I know I miss out on regular catch ups with my girlfriends and I know how much it means to me when it does happen. Girlfriends are important – research has shown having a group of friends to spend time with is actually good for your health – that chat over a glass of wine together truly is therapy. I wanted to make quality time with your girlfriends as easy as possible to organise. I wanted to cater to as many budgets and time availabilities as possible and I tend to base the level of service on what I would expect. I love the finer things in life and I like to share that with others. I am lucky enough to stay in some very nice hotels and I like to observe and bring home ideas from them every time. In other words the concept is constantly evolving.

What do you love most about what you do?

We do nothing but make people feel happy – everyone knows how good that feels. There is nothing more satisfying than a note in the guest book or an email thanking you for making them feel better. I also love that I get to set my own standards – In how I take care of my team, in the quality of facilities I provide and in the little extras I can treat clients to.

Lavender Majestic provide a full time member of staff to take care of guests referred to as a butler. Why is this?

As a woman travelling to holiday houses myself I find every time I do I just end up doing all the same jobs at a different sink. I’m still clearing up after people, cooking, shopping, filling that dishwasher and laying the table. The concept of Lavender Majestic is that the girls get a TRUE break. They literally do not lift a finger unless they decide to cook lunch and dinner themselves. We cook breakfast for them, make and turn down their beds, serve their drinks and plate up their snacks they bring, clear the table, fill and empty that dishwasher and even hand them a robe as they exit the spa. Our girls leave feeling like a Princess and we love that.

In other properties we provide different levels of service according to what works for that property. Some are boutique hotels we have found with our same ethos of service, some are beautiful houses where a Butler turns up once or twice a day to make just enough magic happen to make you feel incredibly spoilt, others we just add on the the services you have booked in your package and leave you to yourselves to allow a more affordable break.

You have a team you rely on heavily. What are their talents?

Many of my team are family and I like to think the others feel like a member of the family too. I am lucky enough to have a longstanding team, many have worked with me for years and years. Our butlers/hosts at the Majestic are chosen for their warm, gentle, yet professional care, we say we try and anticipate a clients needs before they even know them. All of our therapists are talented and caring and our housekeeping team have attention to detail written all over them! We don’t just take on anyone that has done a massage course for therapists. We need to feel their energy and compassion towards their clients. I love working with my team and they are very precious to me.

What sort of client does Venus Getaways cater for?

We tend to focus on women aged 40-70 because we understand what level of comfort they need and what activities they enjoy. We know that unless it’s better than home they simply don’t want to be there. At our age camping, bunking on uncomfortable beds and not having a hairdryer is just not fun. Having said that, many women of many ages have enjoyed our getaways, from hen’s celebrations to annual mothers groups catch ups. From friends travelling from all over the world to reunite to Mums that just NEED a good nights sleep or a few hours away from the kids. From girls celebrating their 40th to girls celebrating their 80th. That’s the beauty of having such a small peronalised business – we can adapt and cater and recommend appropriately for each group.

What is the goal of Venus Getaways?

We like to send our guests away with memories of some really wonderful times they will never forget – it’s our mission as it were.

We’d like to be known as THE BEST girls getaways venues in Australia and a team women can come to knowing we’ll take care of them with genuine care and thought. We count our regular clients as friends and that’s a privilege in itself.

We’ve won awards in the past but that’s just the industry recognizing what we do. What really matters is a woman going home to her friends and family and telling them about us in a positive and recommendatory manner and of course booking with us again – that’s what really counts and that’s what helps our business grow. We would like as many women as possible to stay with us, because they deserve to. They just have to take the time for themselves and recognise the importance of self care, we’ll do all the rest.

If you would like to learn more about Nicky, visit her Linkedin page.

Need flights for your Venus Getaway?

Contact our personal consultant at Flight Centre to take care of you :

Jacqui Cameron
Call: 0409 992798
Email: jcameron@mtatravel.com.au>